FAQ

WHAT IS YOUR SHIPPING POLICY?

All orders will be shipped within 2-5 business days of receipt unless otherwise specified at checkout, on your order confirmation or via email. We ship primarily via USPS in the USA with tracking and offer UPS + DHL w/ tracking globally. If you would like to use another shipping option, please contact Customer Service to help you with checking out.

 

VAT (outside USA)

Kindly note that you will be responsible for all "value added tax" fees for purchases made herein that your country may require by law.

 

WHAT IS YOUR RETURN POLICY?

The PRESTIDGE beauté Promise: 

As an esthetician owned brand, we want to assure that you are getting the most out of your multi-tasking products. Should you have any questions or concerns, kindly let us know so that we can assist you in optimizing your purchase. Please note that our products are created to work as stand-alone or in tandem with just our product line, if being used with other highly active products, you may need omit usage of other products.

Should your product(s) prove unsatisfactory, just head over to our Contact page to initiate a refund.

 

HOW DO I ACCESS MY SUBSCRIBE + SAVE ACCOUNT?

You can access your account by clicking the account icon at the top right of our website next to the search and cart icons. You can also access the account login page here. From this page, you'll be able to access all orders corresponding with the email address used for login, including non-Auto-Replenishment orders.

Here you may also update, skip, or cancel your Auto-Replenishment orders, at your whim!

 

WHAT ARE ACTIVE ORGANICS?

Active organics are "dead" biological matter that provide nutrients to living organisms. Think of it as a mix of organic vitamin-rich ingredients mixed into a nourishing smoothie for your skin.

 

WHAT IS VIOLET GLASS?

Violet Glass, aka Miron glass, has outstanding proof of being able to preserve substances contained within for long periods of time. Fresh drinking water, for instance, has been preserved in dark violet glasses for over 3 years without property disturbances due to protection from light degradation and decay. Easily perishable substances such as ripe tomatoes have been tested to remain fresh after 7 months in a Miron Glass Jar, as well as chives maintaining freshness after 2 months.

The secret of this special glass is based on the fact that the molecular structure of any substance is permanently activated and energized by “violet life radiation.” This also explains the violet glass’s high natural preservation capacity.

Learn more about Violet Glass here >>