PROCESSING & SHIPPING POLICY

Orders are typically prepared within 5–9 business days of purchase. We primarily ship via USPS with tracking within the U.S. and may use UPS, DHL, or FedEx for international orders.

VAT & Duties (International Orders):
For customers outside the U.S., Shopify Markets automatically calculates and collects VAT, duties, and import taxes at checkout (where applicable). This means no surprise fees on delivery — what you see at checkout is the final landed cost.

WHAT IF I HAVE QUESTIONS OR CONCERNS ABOUT MY PRODUCTS?

Our multi-tasking formulas are designed to work beautifully on their own or in harmony within the PRESTIDGE beauté range. If you’re also using highly active treatments (like Vitamin C, retinol, or exfoliants), you may need to adjust, separate, or omit their use to avoid sensitivity.

For quick answers, please explore the product pages and our chat instant answers — they’re designed to help guide your ritual. If you still need additional support, you may email us at glow@prestidgebeaute.com. ✨

WHAT IS YOUR RETURN POLICY?

As an esthetician-owned brand, we want you to get the very best from our multi-tasking formulas. Each product is designed to perform beautifully on its own or in harmony within the PRESTIDGE beauté range.

Because our Ageless Skin Serum is highly active, pairing it with other potent treatments (like Vitamin C or retinol) may require adjusting your routine. Alternating or omitting certain products often ensures optimal results.

Should your product(s) prove unsatisfactory within 14 days of receipt, please begin your return here:
👉 Start Your Return

HOW LONG DOES IT TAKE TO PROCESS A RETURN?

Once the returned item is received, it will be processed within 5-7  business days. Credit card refunds may take 5-10 business days to appear on your statement. 

HOW DO I ACCESS MY SUBSCRIBE + SAVE ACCOUNT?

You can access your SUBSCRIBE + SAVE account login page [here].

How to Access Your Account:

Click the account icon (head-shaped icon) at the top right of our website, next to the search and cart icons (on desktop or tablet).

From your ACCOUNT, you can view all orders linked to your login email, including non-auto-replenishment purchases.

From MY SUBSCRIPTIONS, you can effortlessly update, skip, pause, or cancel your SUBSCRIBE + SAVE orders—whenever you choose! ✨
WHAT ARE ACTIVE ORGANICS?

WHAT IS VIOLET GLASS?

The Power of Violet Glass: Naturally Preserving Potency

Violet Glass, also known as Miron glass, is renowned for its exceptional ability to preserve and protect the integrity of its contents over time. Unlike traditional packaging, it shields against light degradation and decay, extending the freshness and efficacy of delicate substances.

Scientific testing has shown its remarkable preservation properties:

• Water stored in Miron glass has remained fresh for over three years without alteration.
• Ripe tomatoes have stayed fresh for seven months in a sealed Miron glass jar.
• Chives have maintained their freshness for two months, far beyond standard storage.

The secret lies in its ability to activate and energize molecular structures through violet life radiation, naturally enhancing longevity. This is why PRESTIDGE beauté chooses Miron glass—to ensure that every drop of our high-vibrational formulations remains as potent, pure, and effective as the moment it was crafted. ✨

Learn more about Violet Glass here >>